Services
Repairs, upgrades, new machines, data rescue and plain-English help. In the shop, at your place, or over the internet.
Desktops, laptops and all-in-ones diagnosed and fixed fast. Most jobs are back in your hands in 1–2 days.
Blue screens, no-boot, dead power, cracked hinges, failing drives, overheating, malware. Bring it in during drop-off hours and we'll diagnose it and give you a straight answer on whether it's worth fixing. Our average turnaround is one to two days, the fastest in town.
Make it faster. Solid-state drives, more RAM, fresh Windows installs and cleanups that bring an old machine back to life.
A solid-state drive and a RAM upgrade will make a five-year-old PC feel new for a fraction of the cost of replacing it. We also do clean Windows reinstalls, junk removal, and tune-ups that strip out the trial software and marketing bloat.
Custom-built desktops, new laptops and a rotating stock of refurbished laptops, all with a real local warranty.
Our premiere systems are built here with a one-year parts and labor warranty, two weeks of free remote support, and no trial software. New laptops start at $399 and refurbished laptops carry a 30-day warranty. Every system comes with free data transfer or free delivery and setup.
Your photos, documents and email moved to your new machine, or recovered from one that won't start.
Buying a new PC from us? The data transfer is free. Have a laptop that won't boot? We'll attempt recovery from the drive and get your files onto something that works. We also set up automatic backups so it never happens again.
Come to us, we come to you, or we fix it remotely while you watch. Homes and businesses across the Tri-State.
Mornings and afternoons we're on the road doing onsite work for corporate clients and home users. Many problems can be fixed remotely in a single session. If you'd rather drop it off, we're in the shop Monday through Saturday from 11 to 2.
Plain talk about computers. One-on-one help and remote tutoring with no jargon and no judgment.
Doug has been explaining computers on the radio since 1994. Whether it's setting up a new phone, sorting out email, or learning Windows 11, we'll walk you through it at your pace, in-store or remotely.
Onsite support for small businesses: workstations, networks, backups and the occasional emergency.
We've supported Cincinnati businesses for three decades: workstation builds, network and Wi-Fi setup, backup systems, printer headaches and same-week onsite visits. One technician who knows your setup and answers the phone.
Describe it in a text or bring it by during drop-off hours. Diagnosis is quick and we'll tell you honestly whether it's worth fixing.